The FCC provides a complaint form as one method of stopping telemarketing calls that won't remove your number from their list.
You can make a complaint for any of the following reasons:
- Unwanted/unsolicited telemarketing calls (including Do-Not-Call) received on your home telephone
- Prerecorded messages received on your home telephone
INCLUDES:
Unsolicited prerecorded advertising messages
Prerecorded messages that do not identify the caller
- Prerecorded messages received on a business telephone
INCLUDES:
Business telephone line seizure by live or prerecorded calls
Unsolicited prerecorded advertising messages on a business telephone
Prerecorded messages on a business telephone that do not identify the caller
- 'Abandoned Calls' ('Silent Calls,' 'Dead Air Calls' from a telemarketer) and 'War Dialing' received on your residential or business telephone
INCLUDES:
Abandoned Call:
A telemarketing call that is not connected to a live representative within two seconds after being answered by a live person
War Dialing:
Using any technology to call a telephone number to determine whether the line can receive faxes
- Live telemarketing calls, prerecorded messages, 'Abandoned Calls,' or 'War Dialing' received on an emergency telephone or a patient telephone in a hospital, nursing home, or eldercare facility
INCLUDES:
Abandoned Call:
A telemarketing call that is not connected to a live representative within two seconds after being answered by a live person
War Dialing:
Using any technology to call a telephone number to determine whether the line can receive faxes
- Live telemarketing calls (including Do-Not-Call), prerecorded messages, advertising text messages, unsolicited commercial emails, 'Abandoned Calls', or 'War Dialing' received on a wireless phone
INCLUDES:
Abandoned Call:
A telemarketing call that is not connected to a live representative within two seconds after being answered by a live person
War Dialing:
Using any technology to call a telephone number to determine whether the line can receive faxes
- Live telemarketing calls, prerecorded messages, 'Abandoned Calls,' or 'War Dialing' received on a toll-free number
The form is located here: http://esupport.fcc.gov/complaints.htm
You can also make a complaint by phone at: 1 888 225 5322
By mail to:
Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Complaints
445 12th Street, SW
Washington, D.C. 20554
by email: fccinfo@fcc.gov
or even by fax to: 866-418-0232
DO:
Check Page Settings - the most commonly accepted page size is US letter (8½ X 11 inches).
Check Fax Print Quality - ensure that Text Darkness is set to Normal before faxing.
Ensure that form pages are legible before faxing.
Send yourself a test fax if possible - experiment with different Text/Page Settings to see what works best.
Insert the fax with the printed side oriented correctly - either face up or face down, depending on your fax machine. Otherwise, you will only fax the blank side.
Ensure that you receive a confirmation message from your fax machine that the fax was transmitted successfully.
DON'T:
Try to scan more than one page per sheet before faxing (Pages per Sheet).
Reduce the Page Magnification below 100%.