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maxview Storage Manager - Error message: Login Failed: Internal Error Occurred

This can be caused if you've changed your administrative account user to improve security on a server.

In order to resolve this issue you will need to stop the max view services in this order:

Then edit cimserver_planned.conf in your maxview storage manager, default path is:

C:\Program Files\Adaptec\maxView Storage Manager\pegasus\cimserver_planned.conf

open with text editor and alter the line from

enableAuthentication=true

to

enableAuthentication=false

It may look something like this: 

save and exit the conf file.

Now start the maxview Storage Manager services in this order:

Now you can login with your admin account correctly.